Years in Business

It is nice to have an exact order but unfortunately the more exact the order is the lesser the likelihood it is that you will ever own it. Try to convince your customer to be open-minded on what specs. they can expect to get on their dream car. Otherwise that is what it will remain, a dream car.

We understand that timely updates are essential, and we strive to give every order the attention it deserves. However, frequent communication plays a significant role in ensuring smooth coordination. Regular emails or calls help us prioritize your order and reduce the risk of delays or miscommunication.

To avoid any potential issues, such as purchasing a vehicle that no longer meets your requirements due to changes on your end, we kindly request that you provide updates every few days. Additionally, please inform us promptly if your order requirement has changed to avoid us checking cars that are not required, so we can adjust accordingly.

Your cooperation in maintaining clear and consistent communication is greatly appreciated, as it enables us to serve you more effectively.

Auction grading varies greatly from auction to auction. An auction grade can differ significantly, such as a car graded as "R Grade" at one auction being graded as a "Grade 4" at another. We understand the importance of auction grading and, based on our experience, can offer insight into whether we agree with the given grade.

Auction grading experience is developed over years of hands-on inspections at individual auctions. We typically attend auctions daily and can provide insights based on direct inspections. If the auction is at a location we do not regularly visit, we can still provide information based on previous purchases and share whether we believe the grading to be accurate or not.

For example, there are many brokers in Japan who buy and resell cars quickly. They purchased a car at a Toyota auction that was graded R, then resold it at another auction three days later, where it was graded 4.5. This highlights the grading differences between auctions—some are stricter, while others are more lenient. in this case the broker wins as he sells at higher price. it is very important to check the sold history data to avoid issues like this.

If you are looking for a perfect car, specify "perfect." If you don’t mind a car with up to two panels of paintwork, mention "up to 2 panels of paint." This clarity helps ensure expectations are met.

For first-time dealings with IAS, especially for those looking to purchase a high-value vehicle, we understand that it can feel like a significant leap of faith. However, as a business, we must ensure that we are engaging with serious buyers. A deposit demonstrates your genuine intent and goes a long way in establishing trust. Deposits are fully refundable if we have not incurred costs in sourcing a vehicle for you. However, bank fees for sending or receiving funds are non-refundable; these are typically small amounts.

When it comes to payments, we are required to settle auction invoices within five days. However, we usually pay the auction the next day to maintain good standing with auction houses, in addition to a 10% consumption tax, auction fees, and transport fees, as vehicles must typically be moved within two days after the auction to avoid penalties. For higher-value vehicles, a deposit often falls short of covering these initial costs. Therefore, prompt and complete payments are highly appreciated and essential for ensuring a smooth transaction. Payment terms are typically set at seven business days to keep our operations running smoothly for everyone involved.

While we initially offered flexible payment terms, experience has taught us that prioritizing prompt payments enables us to better serve genuine buyers who are ready to proceed. To those who prefer extended payment arrangements, we apologize for any inconvenience, but our focus must remain on efficiently meeting the needs of our committed clients. Slow payments can cause disruptions, as running out of funds to pay auction houses may force us to suspend business operations. Unfortunately, we do not operate with unlimited resources. We trust that all our clients understand the importance of balancing accounts to maintain successful businesses, and we appreciate your cooperation in this matter.